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Effective Date: 10th November 2023

Gaias Garden Ltd
Office 1 Unit 13 Chaldicott Barns  
Semley, Shaftesbury  
Dorset, England, SP7 9AW  
Contact Email: hello@gaiasgardeneco.com

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1. Introduction

Welcome to Gaias Garden Ltd ("we," "us," or "our"). Your privacy is important to us, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and retain your data.

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2. Information We Collect

We may collect the following types of information:

-Personal Information: Name, address, email address, phone number, and other similar information.
-Payment Information: Card details, billing address, and other payment-related information.
-Usage Information: Information about how you use our website, products, and services.

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3. How We Use Your Information

We use the collected information for the following purposes:

-Providing Services: To deliver the products and services you request.
-Communication:  To update you on your account, transactions, and relevant information.
-Marketing: To send you promotional materials and offers, with your consent.
-Improvement: To enhance our products, services, and website based on your feedback and usage patterns.

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4. Information Sharing and Disclosure

We do not sell, trade, or transfer your personal information to outside parties without your consent, except for delivering the products or services requested.

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5. Data Retention

We'll only keep your data for as long as necessary. Certain information, like your name, contact information, and some bank details, will be retained for six years after you provide them to us due to legal obligations. For other types of data, especially sensitive ones like bank details, or if we have extensive information about you, we'll delete it sooner. If you have questions about the duration of data retention, feel free to contact us.

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6. Data Security

Your security is paramount. We employ various security measures to protect your personal information, including encryption for sensitive data and restricted access to your information.

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7. Cookies 

We use cookies to enhance your online experience and for analytics purposes. You can manage your cookie preferences through your browser settings.

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8. Your Choices

You have the right to access, update, or delete your personal information. Additionally, you can opt-out of receiving marketing communications. To exercise these rights, please contact us at vicki@gaiasgardeneco.com.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Significant changes will be communicated by posting the updated Privacy Policy on our website.

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10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

Gaias Garden Ltd  
Office 1 Unit 13 Chaldicott Barns  
Semley, Shaftesbury  
Dorset, England, SP7 9AW  
Contact Email: hello@gaiasgardeneco.com

By using our website and services, you agree to the terms of this Privacy Policy.